ERP SERVICES
Training & support
RAD Associates offers world-class training and support for cutting edge ERPs like Acumatica, SYSPRO, Sage, and Linnworks. Just think of us as an extension of your IT training department.
Your tools don’t work unless your team is working with it.
Perhaps the most important phase of launching a new ERP is getting the right training for your staff and ongoing support moving forward. RAD can help.
Get ERP Training.
So RAD has helped you launch your shiny new ERP system. Now the hard part comes… training your staff on how to run reports, access documentation, post project updates, update inventory, and so much more.
The point is, your software doesn’t work well unless your team knows how to properly use it.
At RAD Associates, we offer phone, remote-access, and on-site training, pre and post-launch for Acumatica, Sage, SYSPRO, and Linnworks software solutions.
Software support.
Our US-based team is available for phone, remote-access, and on-site support for ERP, CRM, and add-on software.
- Support from 8:00 AM EST – 5:00 PM PST
- International consulting coverage
- Competitive hourly rates
- No monthly/annual contract required
Need help?
How can I get my staff trained on our ERP solution?
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When should I invest in training?
Training can be valuable to the organization for a number of reasons. Often, we see old employees training new employees. What happens is old employees aren’t familiar with new features and are set in how they do their tasks, which may have been best for them. New users learning from old users inherit bad habits. In addition, if there has been turn over or even just a large gap of years in training, both old and new users can often learn a better way to utilize the system.
What resources are available to my organization after training?
RAD can offer organization specific training and provide Standard Operating Procedures (SOPs) to accompany training. We’ve found that this documentation can be hosted in the ERP or on a company’s repository for future users. Additionally, in a post Zoom world, RAD records training sessions that can be rewatched by new hires or staff that may want a refresher.